Cancellation & Refund
- Once you have confirmed your order usually we ship the order the next working day. You can send an email to rewards@smsfi.com with confirmation that you would like to cancel your order the same day of the order date. We would do our best to hold the order but will not be able to do anything incase the item is already shipped.
- We have a no questions asked 15 day return policy. Incase you do not like your gift for any reason, you can return the item to us. We will refund the complete amount that you paid within 2 days of receiving the item back. For online payments through credit card/debit cards, refunds will be processed back to your card only. For offline payments through cheque or demand draft or payments through COD, a cheque on the same name and address will be couriered to you through a reputed courier company.
If you wish to return your item, please send the same back to
Tree Top International
Rajvaidya Bhawan,
285 GT Road,
Shahdara,
Opposite Friends Colony Industrial Area Lane No.4,
Delhi – 110095
Contact No. 011-65000778